Create a centralized location for suppliers to submit requests such as contact and address changes, or high priority requests to account management. Automatically route all requests to the necessary location and tracks all tickets.
Intake request via webform or email
Detect language and sentiment
Search for routing keywords
Search for similar questions in library
Create ticket for high priority requests
Automatically respond to low priority requests
Find this installable workflow in the Catalytic platform's Showcase Templates to start configuring this process for yourself.