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Amid unpredictable supply and demand due to COVID-19, this enterprise medical center built a Catalytic workflow for real-time visibility and allocation of resources for changing needs to keep operations running smoothly.
With quickly changing availability and needs, a highly manual shift assignment process couldn't keep up with this unprecedented challenge.
This academic medical center built a Catalytic automation to quickly gather availability for employees who manage hospital operations such as the back office, shared services, research, and operations teams, as well as to intake and manage staffing requests.
The dynamic approach with an automatic Catalytic workflow allows for the center's operations team and workforce to respond quickly to changes and ensure adequate staff scheduling.
Intake resource requests
Send web form to active employees to gather availability
Apply assignment logic to responses
Update master schedule and send to managers
Send assignment to each employee
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