Resource planning and scheduling

Amid unpredictable supply and demand due to COVID-19, this enterprise medical center built a Catalytic workflow for real-time visibility and allocation of resources for changing needs to keep operations running smoothly.

Challenge
Solution
Outcome
catalytic-customerjourney-graphic-successplanning

Challenge

With quickly changing availability and needs, a highly manual shift assignment process couldn't keep up with this unprecedented challenge.

catalytic-customerjourney-graphic-adoption

Solution

This academic medical center built a Catalytic automation to quickly gather availability for employees who manage hospital operations such as the back office, shared services, research, and operations teams, as well as to intake and manage staffing requests.

catalytic-customerjourney-graphic-maturity

Outcome

The dynamic approach with an automatic Catalytic workflow allows for the center's operations team and workforce to respond quickly to changes and ensure adequate staff scheduling.

Resource planning and scheduling workflow in Catalytic

Intake resource requests

1

Send web form to active employees to gather availability

2

Apply assignment logic to responses

3

Update master schedule and send to managers

4

Send assignment to each employee

5

Tagged:

people ops

tasks forms

document assembly

integration

Created by: Catalytic

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