We are dedicated to providing a high level of security to our customers
At Catalytic, we combine a thorough security framework, internal and external audits, and appropriately trained employees to ensure that your data is protected. Please see below for an overview of the security controls, procedures and support we have in place.
We have several policies and controls that address GDPR requirements. The controls include areas such as options for opt-in/opt out of communications, procedures surrounding data retention, data breach procedures, DPIA (Data Protection Impact Assessment) procedures, procedures related to subcontractors, as well as ensuring the proper treatment of individual’s rights and subject access requests. This new regulation will help enhance the security surrounding the personal data of all Catalytic customers.
See more on GDPR and contact us for any GDPR-related inquiries below.
If you are a Catalytic user and provide us with your personal information, you have several rights with respect to that information. Upon request, Catalytic will provide customers and users with information about the type of data processed, including personal information. An individual who wishes to access, review, correct, amend, request, or delete data should contact Catalytic and we will ensure the request is fulfilled. As we are a data processor, we may need to communicate with the data controller to fulfill requests. Data controllers who wish to exercise their right of data portability may also do so here. We will respond to requests within 30 days.
You may submit requests here: Submit a Subject Access Request (SAR)
You may unsubscribe from Catalytic communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by clicking here: Opt-out of our communications
Note that opting out of communications may prevent you from learning about new Catalytic features, and that customer and users cannot opt out of receiving service or transactional emails related to their Catalytic account.
You may subscribe to Catalytic communications by clicking here: Sign up (opt-in) to receive our communications
We will retain the personal data we process on behalf of our customers for as long as needed to provide services to our customer. Catalytic will retain the personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We use third parties to provide some functionality and integrations within the Catalytic platform. You have the choice to choose which of these features and integrations to use.
If you have any security related questions, concerns, or comments, please contact us using one of the links below.
For any other questions, contact us at firstname.lastname@example.org.