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No-Code Digital Process Automation: The Secret to the “Undisruptable” Business

In this webinar with Forrester, hear how no-code process automation and governance supports your vital goals and are powerful ways to increase your company’s agility, visibility and productivity to be undisputable.

Event Details

According to Forrester Research*, 2/3 of companies encountered processes that stopped working or were not optimal as a result of remote work due to COVID. Consider this a wakeup call even if you were lucky enough to be unaffected this time. Workflow breakdown like this should never happen again. But how can you prevent them?

In light of the current environment, strategic goals such as digital transformation and customer experience are top priorities for executives right now. Join this webinar to hear how no-code process automation supports these vital goals and are a powerful way to increase your company’s agility, visibility and productivity.

You will hear the latest digital process automation survey results from Forrester Research and learn best practices for how to get ahead of your competition, including how to:

  • Maximize the rising role of the business professional (and citizen developers) can help improve process excellence
  • Establish governance models and roles/goals alignment between IT, business people, compliance and beyond.
  • Form the proper governance framework for complimenting technologies, using the right tech at the right time
  • Monitor process efficiency and effectiveness with operational insights
  • Enact a diligent approach to democratization that can remove the roadblocks to change
*Forrester's Q1 2020 Global Digital Process Automation Survey, Forrester Research, Inc., July 14, 2020


Featured Speaker
Rob Koplowitz Vice President, Principal Analyst Forrester Research

Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a vice president, principal analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.

Anna Burke Vice President of Marketing Catalytic

With a 20-plus-year track record of bringing demonstrable results to start-up and growth-phase enterprise SaaS software companies, Anna is a performance-driven B2B marketing leader who’s passionate about customer results, advocacy and storytelling. Anna joined Catalytic to create a brand presence and demand engine to help the business grow and build lifelong relationships with its customers.

Scaling Automation to Reduce Thousands of Work Hours in One Year

In this webinar for Shared Services and Outsourcing Week, Todd Blevins, Vice President Global Business Services, UL will share the global safety certification company’s experience in building a successful automation initiative with shared services use cases, along with important lessons learned along the way.

Event Details

What began as a journey to drive efficiency for UL’s Global Business Services functions has now expanded to developing ways to help the business gain insights on performance and customers.

Now, a year after forming its automation Center of Excellence, the team is already saving millions.

In this webinar for Shared Services and Outsourcing Week, Todd Blevins, Vice President Global Business Services, UL will share the global safety certification company’s experience in building a successful automation initiative with shared services use cases, along with important lessons learned along the way.


John Neaylon Senior Account Executive Catalytic

As an advisor for digital agility and business transformation in enterprise SaaS, John is passionate about helping organizations use automation and AI technology to run smarter and more efficiently. At Catalytic, John leads our Strategic Accounts, collaborating with customers to envision the future of work, and then targeting platform enhancements to realize that future.

Featured Speaker
Todd Blevens Vice President, Global Business Services UL

Todd Blevins has been leading global business services organizations for over 15 years with a mission of leveraging shared services, automation and workforce transformation to freethe business’ he supports to create greater enterprise value.

Todd currently is theVice President of Global Business Services for Underwriters Laboratories (UL), the global leader in Testing, Inspection and Certification services.Prior to joining UL, Todd previous led GBS/Shared Services Operations atThe US Dept. of Transportation,Hertz and Cadbury.Prior to these roles, Todd worked in management consulting where he led systems implementations and process improvement engagements. He has been a reoccurring speaker at GBS industry events as well as participating on industry advisory boards.

Todd is originally from Texas where he graduated from Abilene Christian University. He is a Certified Six Sigma Green Belt and Project Management Professional.Todd recently competed the Artificial Intelligence: Implications for Business Strategy executive certification program through MIT’s Sloan School of Business and is now completing the requirements to receive the Advanced Diploma, Global Business Services professional certification through The Hackett Institute.

Panel: The New Normal for BFSI: Covid-19, Business Continuity, and Risk Reduction

Covid-19 has introduced a new normal to the workplace. Leaders in Banking, Financial Services and Insurance need to spearhead strategies that anticipate and negate the impact of a workforce that may be working from home consistently in the next 12-18 months, with less access to the physical infrastructure that enables paper use.

Event Details

This panel discussion will include:

  • Anticipating the second wave of working from home, and planning accordingly
  • Assessing the hard dollar impact of automation expenditure versus ROI
  • Working with third party vendors, and when to consider outsourcing or in-house management
  • Cost shifting vs cost reduction: when to invest in work at home infrastructure for automation dev-ops


  • Sean Chou, CEO and Co-Founder, Catalytic
  • Ryan Brown, Chief Enterprise Architect - Cloud, Visa
  • Jerome Dwight, Former CEO, BNY Mellon Canada • Board Advisor, Executive at Royal Bank of Canada, Cox Enterprises, Bayshore Capital Private Equity
  • Craig Libby, Retired Head Risk Management Data, Analytics, Reporting and Quality Monitoring, USAA


Ryan Brown Chief Enterprise Architect - Cloud Visa
Craig Libby Retired Head of Risk Management Data, Analytics, Reporting and Quality Monitoring USAA
Jerome Dwight Former CEO BNY Mellon Canada

Former CEO, BNY Mellon Canada; Board Advisor Executive at Royal Bank of Canada, Cox Enterprises, and Bayshore Capital Private Equity

Sean Chou CEO and Co-Founder Catalytic

As the co-founder and CEO of Catalytic, Sean leads the charge on product design and company strategy, and builds relationships with customers, channels and investors. As a lifelong technologist and true SaaS pioneer, Sean loves turning complex business problems into simple solutions.

Panel: Change, Improve, Automate

How to identify smart workflows and transform your organization

Event Details

Learn how to identify inefficiencies in your organization and discover how to execute effective workflows that will create the digital agility your organization needs. Walk away with actionable steps to get started today.


Event Moderator
Nasir Feerasta Sales Engineer Catalytic

Join our Sales Engieer, Nasir Feerasta, as he gives a quick tour of the Catalytic platform and dives into different use cases.

By the end, you will be able to see just how easy it is is to build a smart workflow and see it running in action within Catalytic.