How Mayo Clinic uses Catalytic’s smart workflows

Healthcare companies can deliver better care for patients, and better experiences for employees through streamlined communication.

Customer success: Mayo Clinic’s journey with Catalytic

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Challenge

The healthcare provider struggled with:

  • Significant process inefficiencies across the HR department
  • Challenged with system integration, flexibility and communication
  • Needed to minimize manual work to better focus on service

Solution

Catalytic’s Smart Workflows:

  • Improved employee experience to achieve higher-level goals
  • Utilized data for richer analytics and cognitive use cases 
  • Minimized risk and improved security and compliance 

Impact

The ROI realized:

  • Saved 4,000 hours worth of work
  • Increased time savings by 40,000 employee hours
  • Scaled smart workflows across the entire department

Other benefits that healthcare companies achieve with Catalytic

Patient management

Optimize communication from appointment scheduling, patient information, follow-ups and reminders for better patient experiences.

Back-office accuracy

Process invoices, insurance information, and medical record updates to ensure accuracy and minimize mistakes and risk.

Career development

Create a smooth transition around employees moving to different roles, divisions, or departments with automatic communication and information sharing.

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