How Mayo Clinic uses Catalytic’s smart workflows

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Customer success: Mayo Clinic’s journey with Catalytic

Challenge

The healthcare provider struggled with:

Significant process inefficiencies across the HR department
Challenged with system integration, flexibility and communication
Needed to minimize manual work to better focus on service

Solution

Catalytic’s Smart Workflows:

Improved employee experience to achieve higher-level goals
Utilized data for richer analytics and cognitive use cases
Minimized risk and improved security and compliance

Impact

The ROI realized:

Saved 4,000 hours worth of work
Increased time savings by 40,000 employee hours
Scaled smart workflows across the entire department

“

Catalytic is not just a tool to automate routine work, although it’s certainly effective at doing so. The real value comes in its ability to elevate the experiences of our employees, and use our data to make better decisions.

Kate Palmer

Lead for new technologies, HR

Other benefits that healthcare companies achieve with Catalytic

Patient management

Optimize communication from appointment scheduling, patient information, follow-ups and reminders for better patient experiences.

Back-office accuracy

Process invoices, insurance information, and medical record updates to ensure accuracy and minimize mistakes and risk.

Career development

Create a smooth transition around employees moving to different roles, divisions, or departments with automatic communication and information sharing.