How a logistics company uses Catalytic’s smart workflows

Ensure your supply chain operations function fast and efficiently, from end to end.

Customer success: one logistics leader’s story

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Challenge

The company struggled with:

  • Appointment scheduling that required multiple portals and touchpoints
  • Overwhelming manual and tactical work that wasted employee time
  • Disengaged employees leading to high turnover rates

Solution

Catalytic’s Smart Workflows:

  • Streamlined data and communication between client and customers
  • Reduced appointment scheduling from 6,000 to 500 hours per year
  • Moved employees into more high-level, revenue-generating roles

Impact

The ROI realized:

  • 75% of appointment scheduling tasks now automated
  • Reduced manual effort by 92%
  • Saved more than $100,000 per year

Benefits that logistics companies achieve with Catalytic

Better
communication

Coordinate communication between suppliers, carriers, customers and your employees to increase transparency and real-time handling.

Streamline tracking/tracing

Track a load throughout its entire lifecycle to determine location and predict delivery, while providing real-time updates.

Standardize employee onboarding

Collect new supplier information, automatically input it into your systems, and trigger next steps for negotiation and contract signing.

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