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How a logistics company uses Catalytic’s smart workflows

Ensure your supply chain operations function fast and efficiently, from end to end.

Customer success: one logistics leader’s story

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Challenge

The company struggled with:

  • Appointment scheduling that required multiple portals and touchpoints
  • Overwhelming manual and tactical work that wasted employee time
  • Disengaged employees leading to high turnover rates

Solution

Catalytic’s Smart Workflows:

  • Streamlined data and communication between client and customers
  • Reduced appointment scheduling from 6,000 to 500 hours per year
  • Moved employees into more high-level, revenue-generating roles

Impact

The ROI realized:

  • 75% of appointment scheduling tasks now automated
  • Reduced manual effort by 92%
  • Saved more than $100,000 per year

Catalytic enables our employees to focus on the engaging, human-centric functions that drive value to the employee, the company and to our customers.

-Senior Manager, Operational Excellence

Benefits that logistics companies achieve with Catalytic

Better
communication

Coordinate communication between suppliers, carriers, customers and your employees to increase transparency and real-time handling.

Streamline tracking/tracing

Track a load throughout its entire lifecycle to determine location and predict delivery, while providing real-time updates.

Standardize employee onboarding

Collect new supplier information, automatically input it into your systems, and trigger next steps for negotiation and contract signing.

See how Catalytic can deliver immediate value with our Automation Potential Calculator

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