Despite increasing competition and slow uptake of data services, the mobile industry has an opportunity to bolster ARPU through innovative mobile applications and services, and an emerging appetite for music, video and television on the go.
Catalytic has impressive experience working with some of the industry's most ground-breaking engineering teams. We have contributed to the development of award-winning mobile software products on J2ME, Linux, and WinCE platforms.
Thought Leadership
Our Communications Practice clients include network operators, ISVs, content aggregators, content publishers, and large enterprises. As a result, Catalytic draws from an outstanding level of domain knowledge to help steer clients on technical issues and delivery strategies.
Driving Data Services Through Smarter On-Device Navigation If users knew where to find data applications on their handset, and could access them without drilling down through a hierarchical file system, would they be more inclined to use them? Catalytic believes that, beyond mere short-cuts, improved on-device navigation will be a catalyst for greater use of data services.
Reducing Customer Support Costs With Simple Solutions
For mobile network operators, heavy customer support costs are not always solvable through better trained call centers. In fact, call centers are amongst the most frequently cited source of customer dissatisfaction. Long and automated processes can easily be replaced with online animated product guides. Catalytic recommends simple and fun Flash tutorials to help users learn how to use their phone in their own time and at no incremental cost to the carrier.
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